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Policies

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Privacy Policy

Protea College Privacy Policy

Refund Policy

for Domestic/Online Students

Refund Policy

for International Students

Course Progress Policy

for International Students

Complaints & Appeals Policy

for Domestic/Online Students

Complaints & Appeals Policy

for International Students

Transfer Between Providers Policy

for International Students

Deferral, Suspension and Cancellation Policy

for International Students

Important Links


The Tuition Protection Service

(TPS) is an initiative of the Australian Government to assist international students whose education providers are unable to fully deliver their course of study. The TPS ensures that international students are able to either:

  • Complete their studies in another course or with another education provider or
  • Receive a refund of their unspent tuition fees.

For more information, please visit https://tps.gov.au/